Privacy Policy (Website of mispa Technologies GmbH)

Welcome, and we are pleased that you are interested in our company and our services. For us at mispa Technologies GmbH, protecting your privacy and personal data is one of our priorities.

This privacy policy clarifies the nature, scope and purpose of the processing (collection, processing and storage) of personal data in connection with the use of our website. Our processing of your data is always in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to mispa Technologies GmbH in Germany.

The data protection provisions apply regardless of the domains, systems, platforms and devices (e.g. desktop or mobile) from which the website is accessed.

The contact details of mispa Technologies GmbH as the responsible provider of the website (hereinafter referred to as “we” or “us”) are provided in the imprint of this website. The term “user” in this policy includes all visitors to this website.

Basic information on data processing

We process personal data of the user only in accordance with the General Data Protection Regulation (GDPR) of the European Union and thus in accordance with the requirements of data minimization and data avoidance.

We use state-of-the-art organizational, contractual and technical security measures to protect the data we process and store against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.  

Processing of personal data

In addition to the other uses expressly mentioned in this privacy policy, personal data is processed on the basis of legal permission for the following purposes

– The provision, execution, maintenance, optimization and security of our services

– Ensuring effective customer service and technical support.

Please note that when contacting us by e-mail, the user’s information such as included contact data and content of the e-mail will be stored for the purpose of processing the request and in case follow-up questions arise.

Personal data is generally deleted when it has fulfilled its stated purpose and there are no legal obligations to retain it. 

Collection of access data (server log files)

We collect data about each access to the website in so-called server log files. This data includes the name of the website accessed, the file, the date and time of the access, the amount of data transferred, the message about the successful access, browser type and version, the user’s operating system, the referrer URL (the page previously visited by the user) and the user’s IP address.

We use the data of the server log files without directly linking them to the identity of the user and only for the purpose of operating, securing and optimizing our website and the underlying server systems. However, we reserve the right to involve law enforcement authorities who, in accordance with applicable law, could further evaluate and correlate the information contained in the server log files if there is reasonable suspicion of criminal misuse.

Cookies & reach analysis

Cookies are pieces of information that are transferred from our web server or third party web servers to the user’s web browser and stored there for later retrieval. Website cookies are used to pseudonymously perform range analysis to assist in website content optimization, to manage session duration during website visits, and to distinguish the user’s browser from other Internet browsers accessing the website. In this way, cookies are used to recognize and re-identify users by verifying the unique cookie information stored in the user’s browser.

The use of this website is possible even if cookies are disabled. If users do not wish cookies to be stored on their computers at all, they are asked to disable the option in their browser settings. Stored cookies can also be deleted in the system settings of the browser. The use of this website is also possible without the use of cookies, but the deactivation of cookies may lead to limited functionality of the features of this website.

Use of Google Analytics (with anonymization function)

This website uses Google Analytics (with anonymization function). Google Analytics is a web analytics service that collects and analyzes data about the behavior of website users, such as the website that the user visited before accessing this website (so-called referrer), which subpages of our website were visited or how often and how long pages were accessed. We use web analytics to optimize the content of the website and to perform a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

In the course of the anonymization function of Google Analytics used on this website, the IP address of the user is shortened by Google and thus anonymized if the user accesses our websites via systems that are located in a member state of the European Union or countries of the European Economic Area.

For more information on the terms of use and data protection of Google Analytics, please visit:


Google Analytics places a cookie on the user’s device. The definition of cookies is explained above. By placing the cookie, Google is able to analyze and track the user’s access to our website from the devices used by the user. In addition, whenever a request is made to our website, the cookie is used to store personally identifiable information, such as the time of access, the location from which access was made, and the frequency and duration of visits to our website by the user. With each visit to our website, such personal data, including the user’s IP address (anonymized as described above if our website is accessed through systems located in the European Union or countries of the European Economic Area), is transmitted to and stored by Google in the United States of America. Google may disclose this personal data, which is collected through the described technical procedure, to third parties.

The user can, as mentioned above, prevent the setting of cookies via our website at any time by configuring his web browser to permanently refuse the setting of cookies. Such adjustment of the Internet browser used would also prevent Google Analytics from setting a cookie on the user’s system. In addition, cookies already set on the User’s system by Google Analytics can be deleted at any time via a web browser or other software programs.

In addition, the user has the option to object to the collection of data generated by Google Analytics when using this website. For this purpose, the user can download and install the browser add-on at the link This browser add-on tells Google Analytics via JavaScript that data and information relating to the use of the website may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. Please note that if the user’s device is later deleted, formatted, or reinstalled, the browser add-ons must be reinstalled to disable Google Analytics. In the event that the browser add-on has been uninstalled or disabled by the user or another person responsible for the user’s device, it is possible to perform the reinstallation or reactivation of the browser add-on.

For more information and the applicable privacy policy of Google and Google Analytics, please visit.


SSL encryption

This website uses SSL encryption to encrypt the information users exchange with it. An encrypted connection is indicated by the browser address bar changing from “https://” to “https: //” and a closed padlock icon appearing in your browser bar.

When SSL encryption is enabled, the data you send to us is encrypted and cannot normally be read by third parties. Nevertheless, due to technical progress or possible security problems with software implementations, we must remind you that absolute security cannot be provided by information technology systems.

Contact form

If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

User rights and deletion of data

Users have the right to request from mispa Technologies GmbH (see imprint for contact details), at any time and free of charge, information about the users’ personal data stored and processed by mispa Technologies GmbH.

In addition, users have the right to request the correction of incorrect data, to revoke consent to the processing and storage or to request the deletion of their personal data and, moreover, to file a complaint with the competent supervisory authority for data protection in the event of unlawful processing.

Personal data of users stored by us will be deleted as soon as it is no longer required for its purpose and if the deletion does not conflict with any legal retention obligations. 

Changes to this privacy policy

We reserve the right to change the privacy policy in order to adapt it to changing legal requirements or in the event of changes to the service and data processing approaches used in connection with this website. However, this only applies to content that affects our general data processing procedures. If changes are made that require the user’s consent, these changes will only be made if the user’s consent is renewed.  

Version 1.1 30.05.2018