Privacy & Data Protection

Privacy Policy (mispa Technologies GmbH Website)

Welcome, and we are pleased that you are interested in our company and our services. For us at mispa Technologies GmbH the protection of your privacy and personal data is one of our priorities.

This privacy policy clarifies the nature, scope and purpose of the processing (collection, processing and storage) of personal information in relation to the usage of our website. Our processing of your data shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the mispa Technologies GmbH in Germany.

The privacy policy applies regardless of the domains, systems, platforms, and devices (such as desktop or mobile) from which the website is being viewed.

The contact details of mispa Technologies GmbH as responsible provider of the website (hereinafter referred to as “we” or “us”) are stated in the imprint of this website. The term “user” in this policy includes all visitors of this website.


Basic information on data processing

We process personal data of the user only in compliance with the General Data Protection Regulation (GDPR) of the European Union and thereby in accordance with the requirements of data minimization and data avoidance.

We implement organizational, contractual and technical state of the art security measures in order to protect the data processed and stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.


Processing of personal data

In addition to further usage expressly stated in this privacy policy, personal data is processed for the following purposes on the basis of legal permissions:

– The provision, execution, maintenance, optimization and security of our services

– Ensuring effective customer service and technical support

Please notice, that when contacting us via e-mail the details of the user like contained contact details and content of the e-mail are stored for the purpose of processing the request as well as for the event that follow-up questions arise.

Personal data in general will be deleted if they have fulfilled their stated purpose and if deletion does not conflict with any legal retention requirements.


Collection of access data (server log files)

We collect data about every access to the website in so-called server log files. This data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page of user) and the IP address of the user.

We use the server log files’ data without relating it directly to the identity of the user and only for the purpose of operating, securing and optimizing our website and underlying server systems. However, we reserve the right to involve law enforcement agencies which in accordance with the applicable law could further evaluate and relate server log files’ contained information if a legitimate suspicion of criminal misuse exists.


Cookies & reach analysis

Cookies are information transmitted by our web server or third-party web servers to user’s web browser and stored there for later retrieval. Website’s cookies are used to pseudonymously conduct range analysis supporting the website’s content optimization, to manage session persistence during website visits and to differentiate the user’s browser from other internet browsers accessing the website. Thus, cookies are used to recognize and re-identify users by reviewing unique cookie information stored in user’s browser.

The usage of this website is also possible when deactivating cookies. If users do not want cookies stored on their machine at all, they are asked to disable the option in their browser’s settings. Saved cookies can be deleted in the system settings of the browser as well. The usage of this website is also possible without using cookies but the deactivation of cookies can cause a reduced functionality of this website’s features.


Use of Google Analytics (with anonymization function)

This website uses Google Analytics (with anonymization function). Google Analytics is a web analytics service collecting and analyzing data about the behaviour of website users like the website the user has visited before accessing this website (so-called referrer), which sub-pages of our website were visited, or how frequent and for what duration pages have been viewed. We use web analytics to optimize the website’s content and in order to carry out a cost-benefit analysis of internet advertising.

The operator of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

In course of the used anonymization function of Google Analytics on this website the user’s IP address is shortened by Google and thereby anonymized if the user accesses our websites through systems located in a member state of the European Union or countries being part of the European Economic Area.

For further information on terms of use and data protection of Google Analytics, please visit:


Google Analytics places a cookie on the user’s device. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyse and track user’s access to our website from devices used by user. Furthermore, with each request made to our website the cookie is used to store personal related information, such as the access time, the location from which the access was made, and the frequency and duration of visits to our website by user. With each visit to our website, such personal data, including the users IP address (as described above anonymized when accessing our website through systems located in the European Union or countries being part of the European Economic Area) will be transmitted to and stored at Google in the United States of America. Google may pass this personal related data collected through the described technical procedure to third parties.

The user may, as stated above, prevent the setting of cookies through our website at any time by configuring its web browser used to permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the user’s system. In addition, cookies by Google Analytics already placed on the user’s system may be deleted at any time via a web browser or other software programs.

Furthermore, user has the possibility of objecting to a collection of data that are generated by Google Analytics when using this website. For this purpose, the user can download and install browser add-on under the link This browser add-on tells Google Analytics through JavaScript, that data and information related to the website usage may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. Please be informed that if the user’s device is later deleted, formatted, or newly installed, the browser add-ons requires to be reinstalled to disable Google Analytics. In case that the browser add-on was uninstalled or disabled by the user or any other person who is responsible for user’s device, it is possible to execute the reinstallation or reactivation of the browser add-on.

Further information and the applicable data protection policy of Google and Google Analytics can be reviewed under



SSL encryption

This website uses SSL encryption to encrypt the information that users are exchanging with it. An encrypted connection is indicated by the browser’s address bar changing from “https://” to “https: //” and a closed lock icon in your browser bar.

If SSL encryption is enabled, the data you submit to us is encrypted and normally cannot be read by third persons. Nevertheless, based on technical advancements or potential security issues in software implementations we have to remind you that an absolute security does not exists using information technology systems.


User rights and deletion of data

Users have the right, upon request directed to mispa Technologies GmbH (see imprint for contact details), to obtain information free of charge about user’s personal data stored and processed at mispa Technologies GmbH at any time.

In addition, users have the right to request the correction of inaccurate data, revoke consent of processing and storage, or request the deletion of their personal data and furthermore to raise a complaint at the appropriate regulatory data privacy authority in the event of unlawful processing.

Users personal data stored with us is deleted as soon as they are no longer necessary for their purpose and if the deletion does not conflict with any statutory storage requirements.


Changes to this privacy policy

We reserve the right to change the privacy policy in order to adapt it to changing legal requirements or in case of changes to the service and data processing approaches used in context of this website. However, this only applies to content regarding our general data processing processes. If changes are conducted that require user’s consent the changes are only made in case a renewed consent has been provided by user.

Version 1.1   30.05.2018